Shipping policy
Processing time
Normally, all orders will be shipped within 1-3 business days* after payment is confirmed.
Pre-order/ made-to-order items usually take longer. Please contact us for more details.
Delivery Time & Shipping Cost
Our package ships from Vienna by Austrian Post.
We ship worldwide to the listed locations. If you have any questions regarding the delivery time of a specific destination, please contact us for more information.
| Location | Delivery Time (business days*) |
Standard Shipping (Fixed Price) |
| Austria | 1-3 | EUR 5.50 |
| Europe, United Kingdom, Turkey | 2-7 | EUR 12.15 |
| Asia | 3-14 | EUR 18.95 |
| United States, Canada, New Zealand | 4-8 | EUR 18.95 |
| Australia | 6-10 | EUR 18.95 |
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
For orders shipped to the United States, customs duties or import fees may occasionally apply upon arrival due to recent changes in U.S. import regulations. These charges are determined by local customs authorities and are the responsibility of the buyer.
*Business days: Monday-Friday; Saturday, Sunday & Public Holidays excluded.
